Security Operations Supervisor

Company: Carowinds
Location: Charlotte
Posted on: November 19, 2024

Job Description:

Overview:Security Operations Supervisor plays a vital role in ensuring the smooth and efficient functioning of the security section. This position involves overseeing day-to-day administrative operations, supervising staff, and maintaining safety protocols throughout the park. The Operations Supervisor is responsible for assisting with training new team members and actively participates in on-duty shifts to ensure a safe and enjoyable experience for all guests. This role requires strong leadership skills, excellent communication, and the ability to respond swiftly to any operational challenges that may arise.
Responsibilities:

• Performs all duties in a safe manner. Ensures all duties in location are performed in a safe manner and by established guidelines.
• Orientates, trains, directs, schedules, evaluates, counsels and disciplines associates. Completes required documentation.
• Oversees the operation of locations.
• Communicates concern between management and associates.
• Responds to and assists with emergency situations that may occur.
• Completes administrative paperwork (i.e. time cards, schedules, labor reports, evaluations and associates file documents) as required by department.
• Ensures Associates have necessary resources to do job.
• Moves throughout entire area of responsibility regularly to maintain awareness of total operation.
• Notifies maintenance of equipment problems, building repairs, etc. necessary to ensure safe and efficient operation.
• Assists in coordination special events
• Inspects Officer's appearance to ensure proper grooming/equipment is being used.
• Keeps Security management advised of any problems and incidents.
• Ensures that Security vehicles are maintained properly.
• Maintains equipment inventory.
• Other duties may be assigned -
  Qualifications:
  • Computer skills to include working knowledge of word and excel.
  • Administrative background preferred.
  • High school diploma or GED equivalent.
  • Meet South Carolina Law Enforcement Division security officer requirements.
  • Possess a current and valid driver's license and submit it upon request.
  • Must be at least 18 years of age.
  • Ability to work nights, weekends and holiday periods to meet business needs.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
  • Driver's License -

Keywords: Carowinds, Winston-Salem , Security Operations Supervisor, Other , Charlotte, North Carolina